We have the right resources and the right people to provide professional and total turnkey outage service. That is, TGM® will procure and manage all resources needed to complete your outage, and you can rest assured that our outage scope will be taken care of professionally and efficiently.
When you choose TGM® for your turbine generator services, we immediately begin strategizing for your outage with our experienced project teams, our project-specific planning, our learned and tested processes, our customized tooling, and our attitude of safety and customer service. You can count on “The TGM® Way”.
- Planning: TGM® can help you plan for your next outage through the development of workscope, parts requirements, tool inventory and recommendations, and bid documents.
- Communication: We understand how important communication is and tend to over-communicate through daily status reports and daily project meetings.
- Quality: The TGM® Warranty is simple: TGM® is so confident in our quality that we can offer a one year warranty of our work, including our TGM® contracted suppliers. This means that if you suspect a deficiency in our work on your outage, we will immediately come out to investigate–without your having to issue a new purchase order. If we find that the problem is our responsibility, we will immediately mobilize all resources necessary to correct the problem, at no cost to you for labor or parts on the deficient work.
If we find damage or deviation to specification, we perform a full assessment to diagnose the root causes behind the symptom and recommend actions to prevent its return. These recommendations may include operational or maintenance changes. The goal of our comprehensive measurements and proactive approach to repairs is the elimination of future forced outages.